Voice agents

AI that picks up the phone.

Deploy voice agents that answer calls, place them, and resolve real conversations — grounded in your knowledge base, connected to your tools, and live on a real phone number in minutes.

A
Ava · AI agent
Live call
Inbound

Hi, I need to reschedule my appointment for Friday.

Of course — I see your 2pm slot. Would 11am Thursday work instead?

Yes, that's perfect.

Appointment rescheduledSynced to CRM
Capabilities

Built for real calls

Everything a production voice agent needs — model stack, telephony, grounding, and guardrails — in one place.

Real-time voice

Sub-second turn-taking — ~480ms directional — so conversations feel natural, not transactional. Deployed on Pipecat for low-latency streaming audio.

Phone & SIP numbers

Bind agents to real phone numbers over Twilio or SIP. Numbers attach through a join layer with optional LiveKit dispatch metadata.

Inbound & outbound

Answer incoming calls 24/7 or place outbound calls to follow up on leads. The same agent logic powers both directions.

Knowledge-grounded

Every answer is grounded against a vector knowledge base via RAG — files, documents, and URLs — so agents speak from your truth, not guesses.

Agentic tool use

Agents call your APIs mid-conversation to book appointments, update records, and look things up — then continue the call seamlessly.

Deterministic guardrails

Pair open-ended reasoning with deterministic guardrails so agents stay on-script, on-brand, and inside the boundaries you set.

How a call flows

A call, end to end

From the moment the phone rings to a resolved outcome — every step runs in real time.

01

Caller dials in

An inbound call hits a Twilio or SIP number bound to your agent. The agent picks up instantly and starts streaming low-latency audio through Pipecat.

02

Agent understands & retrieves

Speech-to-text transcribes the caller, the LLM reasons over intent, and RAG pulls grounded answers from your knowledge base in real time.

03

Agent acts & hands off

The agent calls your tools to book, update, or look up — then resolves the call or hands off to a human when the conversation needs one.

Model flexibility

Your stack, your voice

Compose every agent from an LLM, speech-to-text, and text-to-speech — each configurable per agent, and multilingual out of the box.

See knowledge grounding
LLM

Choose the reasoning model per agent and tune voice, personality, and system prompt.

STT

Speech-to-text turns the caller into text the agent can reason over, in real time.

TTS

Text-to-speech gives every agent a configurable voice that matches your brand.

Get started

Put an AI agent on the phones today.

Spin up your first voice or chat agent in minutes. Bring your knowledge, connect your tools, go live.

  • No credit card required
  • Free to start
  • Live in minutes