Knowledge base

Answers grounded in your docs.

Upload files, documents, and URLs. ConnectLabs chunks and embeds them into a vector index, then your agents retrieve and cite the right passage mid-conversation — never guessing, always anchored to your content.

Retrieval pipeline
Document
Chunks
Vector index

Sources become chunks, chunks become vectors. Agents search the index and cite the passage they used.

How grounding works

Upload, embed, retrieve

From raw source to cited answer — the path every question takes.

01

Bring your sources

Add a knowledge base from a file, a document, or a URL. Each upload becomes one tenant-scoped entry your agents can draw from.

02

Chunk & embed

We split every source into passages and embed them into a vector index — 1536 dimensions, filtered by knowledge base and organization.

03

Retrieve & cite

Mid-conversation, agents run semantic search over the index, pull the most relevant passage, and ground their answer in it.

What you get

Built for grounded answers

Everything the knowledge base does to keep agent answers accurate and on-source.

Multiple source types

Each knowledge base entry is a File, a Document, or a URL — mix and match however your content lives.

Semantic vector search

Retrieval runs over a vector index by embedding, so agents match on meaning rather than keyword overlap.

Per-agent assignment

A join table maps knowledge bases to specific agents, so every agent answers from exactly the sources you intend.

Grounded & citable

Answers trace back to the retrieved passage, so responses stay anchored to your content instead of guessing.

Multi-tenant isolation

Every entry and chunk is scoped by organization. Retrieval filters by org, so tenants never see each other's data.

Always up to date

Re-upload or refresh a source and its chunks re-embed, so agents answer from the current version of your docs.

Source types

File, document, or URL

One knowledge base entry, three ways to bring it in.

File

Upload a file and we chunk and embed its contents.

Document

Bring structured documents your team already maintains.

URL

Point at a page and ground answers in live web content.

Get started

Put an AI agent on the phones today.

Spin up your first voice or chat agent in minutes. Bring your knowledge, connect your tools, go live.

  • No credit card required
  • Free to start
  • Live in minutes