Pricing that scales with conversations.
Usage-based credits — not per-seat tolls. Voice minutes and chat messages draw from one balance, so you only pay for the conversations your agents actually handle.
Starter
Credits to get your first agent live.
For builders kicking the tires on voice and chat.
- 1 voice or chat agent
- Embeddable web chat widget
- 1 knowledge base
- Conversation transcripts & summaries
- Community support
Growth
Most popularMore agents, more channels, more credits.
For teams running agents in production.
- Unlimited voice & chat agents
- Phone numbers (Twilio / SIP)
- WhatsApp, Telegram & SMS channels
- Unlimited knowledge bases
- Integrations: Sheets & Calendar
- Analytics with LLM evaluations
- API access & multiple seats
Scale
Volume credits and hands-on onboarding.
For high-volume deployments and bespoke needs.
- Everything in Growth
- Volume credit pricing
- Priority support & onboarding
- Dedicated account contact
- Bring-your-own model keys
- Custom integrations
Credits are operator-granted while self-serve billing is finalized. Dollar amounts shown are illustrative.
What you get, tier by tier
Every capability on the platform, mapped across tiers.
Questions, answered
How credits, usage, and plans actually work.
How does pricing work?
ConnectLabs is credit-based. Your plan includes a pool of credits, and conversations draw down against that balance. When you need more, you top up — no surprise overages, no per-seat lock-in.
What counts as usage?
Voice agents are metered by call minutes; chat agents are metered by messages. Both debit the same org credit balance, so you can mix voice and chat however your workload demands.
Can I bring my own model?
On the Scale plan you can supply your own model provider keys. Every plan lets you choose the LLM, speech-to-text, and text-to-speech stack per agent.
Is there a free tier?
Yes. Starter is free and ships with starter credits, one agent, and a knowledge base — enough to build and embed a working agent before you commit.
Do you offer enterprise terms?
Scale covers volume credit pricing, priority support, hands-on onboarding, and custom integrations. Reach out and we'll tailor a plan to your conversation volume.
When will self-serve billing be available?
Credits are operator-granted today while we finalize self-serve checkout. Talk to us and we'll provision the credits you need to get started right away.
Put an AI agent on the phones today.
Spin up your first voice or chat agent in minutes. Bring your knowledge, connect your tools, go live.
- No credit card required
- Free to start
- Live in minutes