Chat agents

Chat that actually answers.

The same agent that powers your phone line answers on the web, WhatsApp, Telegram, and SMS — grounded in your knowledge, streaming replies, and calling your tools to actually get things done.

A
Ava · AI agent
Online
Web chat

Do you ship to Canada, and how long does it take?

Yes — we ship to Canada in 3–5 business days. Want me to estimate the cost for your cart?

Please.

Message Ava…
Channels

Meet customers where they are

Configure one agent. Deploy the exact same logic, knowledge, and tools everywhere your customers type.

Web widget
Embed in one line
WhatsApp
Business API webhook
Telegram
Bot webhook
SMS
Two-way texting
HTTP API
Bring your own UI
Under the hood

Built for real conversations

Every chat turn runs through the same production pipeline — retrieval, tools, metering, and evaluation — not a bare model call.

Streaming answers

Responses stream token-by-token from the model, so visitors see the agent thinking instead of staring at a spinner.

RAG grounding

Every turn retrieves from your knowledge base — files, documents, and URLs — so answers stay anchored to your own content.

Tool use

Agents call your functions mid-conversation through a typed tool registry: look up an order, book a slot, hand off to a human.

Visitor tracking

Conversations are tied to a visitor and persisted, so context carries across messages and channels for each person.

Rate limiting

The public turn handler is rate-limited per visitor and per org, keeping abuse and runaway loops from draining credits.

Automatic evaluation

Each conversation gets an LLM-written summary and a quality score, so you can spot failures and tune the agent over time.

Model-agnostic: choose GPT, Claude, Gemini, or Llama per agent, in any of the languages your customers speak.

Embed

Live in one line

Drop one script tag on any page and the chat widget appears — public-key auth, rate limiting, and visitor tracking handled for you.

Prefer your own UI? Skip the widget and call the public chat HTTP endpoint directly with the same public key.

index.html
<script
  src="https://cdn.connectlabs.ai/widget.js"
  data-agent-key="pk_live_your_public_key"
  defer
></script>
Get started

Put an AI agent on the phones today.

Spin up your first voice or chat agent in minutes. Bring your knowledge, connect your tools, go live.

  • No credit card required
  • Free to start
  • Live in minutes